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Level 2 apprenticeship programmes completion celebrated

Richard Chappell, CEO (TCFM) celebrated the successful completion of the first apprenticeship programmes by staff at the Head Office in Surrey. Claire Davis and Emma Benstead have both completed their level 2 programmes in Business Administration and IT user.


The apprenticeship programme commenced last year as part of TCFM’s focus on staff development and motivation; empowering employees with the skills needed to deliver on the back of significant contract wins since 2015.

The programme was initially offered to existing employees and has seen 40 people take up the opportunity to develop in a diverse range of business skills from cleaning and environmental services Level 2 to Management. TCFM are now entering into a phase where apprenticeships will be offered across a wider range of the business.

Claire Davis (pictured far right), Vetting Team Administrator, has completed a level 2 apprenticeship in Business Administration said,

I feel a great sense of achievement in completing this and for having the opportunity to acquire a qualification through my workplace. The apprenticeship included a variety of modules I needed to complete; which were marked as a test, professional discussion or by observations. My manager, Sarah Smith, particularly encouraged me to complete my apprenticeship and was very supportive and helpful throughout my journey.

Emma Benstead (pictured 2nd left), IT Support, is about to complete a level 2 IT User Apprenticeship said,

I am currently doing a City and Guilds apprenticeship qualification for IT User. This involves noting evidence on different aspects of using IT, showing an understanding of how they work and how to resolve issues. I am also becoming more knowledgeable in understanding data security and working online safely. To be able to document my every day working life and show a qualification for it is invaluable for myself at my age (41) and has also helped in my confidence especially with achieving passes in my functional skills exams.

Hayley Key (pictured 1st left),  who manages the apprenticeship programme at TCFM said,

I am delighted that we’ve achieved this milestone. Those undertaking apprenticeships should feel incredibly proud of themselves for completing the courses and gaining a qualification. Over the coming months we will be celebrating the success of many of our other apprentices completing their qualifications. 

The apprenticeship programme has been a great success and we see this as a key driver in developing our people not only for their current roles but as part of their Individual Development Plan for their future progression within the business”