Jeff Lloyd-Jones, Contract Director for TC Facilities Management received a call from the Store Director in Hornchurch saying that the store was unable to open for trade due to a burst water pipe that had flooded the store. Mohamed, Cluster Facilities Manager for TC Facilities Management responded immediately, rallying some of his cleaning managers to come and provide support, getting to the site within half hour. They worked with the store staff to get the store open for trade within a couple of hours.
Those who came to the rescue and deserve a particular “Thank You” are:
- Ahman-Haastrup (In-Store Manager, Hornchurch)
- Germaine (In-Store Manager, Rainham – Essex)
- Ibisola ( In-Store Manager, Romford )
- Sabastine (In-Store Manager, Romford Gallows Corner)
It’s a huge “well done” to Mohamed, cluster facilities manager at TCFM, who was able to rally the troops, pulling out all the stops to help the Hornchurch store be back up trading again within a couple of hours. It’s also deeply gratifying to be appreciated by our client at a local and national level with both managers sending personal notes of thanks to Mohamed for the great job he and the team have done. It makes me feel very proud of what my team has achieved for our client.