Total Customer Experience
Our Total Customer Experience team provide specialist cleaning services for managing agents, estate agents, high-end retail, high-street retail, offices, or food retailers.
We recognise the role that exceptional first and lasting impressions play in shaping your reputation, ultimately fostering customer loyalty. Our primary objective is to assist you in creating memorable and remarkable experiences. Our dedicated team will consistently exceed your expectations, ensuring your sites maintain an impeccable appearance.
Which specialist services does Total Customer Experience deliver?
Solar panel cleaning
Carpet and upholstery cleaning
Petrol station forecourt cleaning
Building clean and sparkle
Anti-viral decontamination cleaning
Fire and floor disaster recovery
Our service offerings
How does Total Customer Experience excel at specialist services for you?
Experienced in excellence
You’ll benefit from our 60-year legacy, nurturing long-term partnerships in your sector. When customers start working with us, they stay working with us.
Your specialist cleaners will not only be excellently trained in their job, but elements of customer service to enhance your workplace experience and reputation.
Sensory brand experience
Your cleaning products will be specially chosen to provide excellent hygiene, long-lasting quality and elevate the sensory experience associated with your brand.
Private and discreet
Your customers will be minimally disrupted by our teams. They will attend at times best suited to you and will be as discreet as possible.
Innovation to enhance
You’ll receive added value enhancements through the latest in technology and working practices, continually improving your customer experience.
Central support functions
Your teams will have 24/7/365 access to our specialist services helpdesk and supporting functions, ensuring your sites are always at their best.
Planned or Emergencies
You demand and we respond. We can provide an emergency response within 4 hours or we can also plan services up to 4 weeks in advance.
Your skilled technicians and their work will be overseen by senior technical managers with IOSH and NEBOSH training.
Your operatives will have the qualifications needed for your services. Operatives are trained to work at height, Grease Hygiene and Specialist Viral Infection Control, BESA-Qualified and PAT Testing Certified.