My name is Tony Reed and as the CEO of TC Facilities Management, I oversee the company’s strategy and service delivery across the thousands of sites we operate in all over the country.
I am a retailer through and through, with an extensive understanding of how to run stores of all sizes as well as having an understanding of what’s important to the customer and how to create and develop great teams.
I also have extensive knowledge of wholesaling and distribution to the UK Retail market, having held a variety of positions in Tesco Retail for almost 40 years. These ranged from Store Manager to CEO of One Stop, a subsidiary of Tesco Retail. I was also the CEO of Palmer and Harvey, the UK's largest wholesaler and distributor. I fill my spare time enjoying watching football as a Chelsea fan. I also like to go to the gym to keep fit and I chase a little white ball around the course to really ruin a nice walk. Having completed an INSEAD corporate qualification, my passion for bringing together people and ideas has been refined and re-invigorated so that a real difference can be made to the organisations I lead and customers we serve.
My name is Keith French, Business Development & Strategy Director (Deputy CEO), TCFM. I have worked in the facilities management sector, nationally & Internationally, for over 20 years. I am inspired by establishing a deep learning of how a client’s business operates to better support their business goals, by creating unique FM service delivery models that incorporate innovation and reliability. I believe all good business is built on strong, sustainable relationships, a passionate team and a genuine understanding of all facets of a client’s business.
I joined the TCFM business in Jan 2013, having started my career through the graduate training programme at ExxonMobil in Aberdeen, before developing a career with Aramark (UK & globally). I then worked with Spotless Facilities Management. Initially in Australia before helping to set up Spotless in the UK following 2 acquisitions to gain UK market entry. I have a BA (Hons) in Business Economics & am a Member of iWFM.
Outside of work I enjoy all sports, particularly paddle boarding and coaching at my local rugby club.
My name is Chris Black, and I joined TC Facilities Management in July 2017 as the Operations Director.
I have worked within the Retail and hospitality industry all my working career. After graduation I completed a graduate programme with Compass. This provided an opportunity to work in the Retail and Catering sectors, working with brands such as M&S, WHSmiths, B.P, Burger King, Upper Crust, to name but a few. For the last 10 years I have developed and fine-tuned my expertise in soft and hard services. I am passionate about delivering a first class, quality service. Understanding the customer's needs and appreciating that not one-size does not fit all along with having great processes, systems and people, is paramount to this approach.
In my spare time I am a keen sportsman. As well as playing football, I also support the coaching for the local U7’s football and rugby teams. In the Summer I coach all age groups at the local cricket club, where both my children play.
I am David Tilley, the Services Director of TC Facilities Management. I also have responsibility for our client relationship management programme across the business. People say that I am an energetic business leader with a passion for delivering tangible value for customers.
I have more than 25 years’ experience in facilities management, security and corporate foodservice, delivering to customers in the corporate and retail sectors. This experience has included working for start-up businesses to some of the UK’s leading business services companies; OCS, Sodexo, Aramark and Elior.
My focus is to always understand “What good looks like” for a client and then nurture relationships that add value to the client organisation.
Besides being an avid reader of industry news and opinion, I also enjoy playing golf, growing vegetables, walking my dog and being kept young by my 11-year-old daughter. I’m also an active member of my estates resident Facebook group. I’ve completed the Diploma level components of an MBA which has been invaluable in serving and meeting the needs of customers better.
I am Daniel Jacobs ACA CA(SA) the Finance Director of TC Facilities Management. I have an Accounting and Auditing background with 15 years’ experience in senior finance roles in SME’s in the UK and internationally. I have a keen interest in IT and data management, which I see as a “hobby” that compliments my role. My extensive sector experience; retail, pharmaceutical, property management, engineering and media, enables me to bring a well-rounded strategic approach to TC Facilities Management.
My previous head of finance role in the media industry included audio video/TV productions with high profile individuals and significant experience in international royalties, property management and audio-video retail management. I am a member of the Institute of Chartered Accountants in England and Wales and the South African Institute of Chartered Accountants with a Master’s degree in Accounting and Auditing.
Outside of work I am passionate about spending quality time with my young family. This includes tons of toddler activities.
I am Paula Byrne, Transformation Director at TC Facilities Management. I have the pleasure of working alongside a great team of colleagues who live out our vision of our family-owned business of being the "Trusted Partner of Choice".
I have over 25 years’ experience working with some of the UK’s best known multi-billion retail and distributor brands. My passion is and has always been for people and caring for their welfare and I am most definitely at my best when I can get things done through collaboration and teamwork.
Having started my working life on a YTS programme, I have learnt a tremendous amount since about how hard work, determination and applying yourself really makes a One of my proudest career achievements has been developing an industry-leading, double award-winning, colleague engagement tool which created innovative and open dialogue with colleagues at all levels of the organisation and enabled the business to act quickly to fix problems, celebrate and reward success by revolutionising the understanding of our colleagues and how to help them be at their best and feel cared for.
I am a Member of the CIPD and also of the Chartered Management Institute. My spare time is precious; spent mostly with family and friends, sharing good food, wine and conversation! we can often be found on the beach walking our 2 dogs or indulging my 2nd passion and visiting National Trust properties.
The hallmarks of our leadership team
A strong understanding of the market
Down to earth and personable approach
Over 135 years' combined experience
We focus on helping you achieve your goals
An ethos of teamwork and collaboration: together is better
In-depth sector experience including retail, commercial and events
Providing the people and skills to make your business shine
Having partnered with a number of high profile retail, DC, Stadia and Office clients, our hope is that you’ll feel confident that we can deliver the services you need at your location. We understand that every business and every site is unique. We achieve this by using a pioneering and customer-centric approach to deliver a service that is shaped through understanding the needs of your business as well as being flexible enough to adapt to its dynamic nature.