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For assistance call us on 01737 814 016 or email

Sapphire House, 74-76 Walton St, Walton on the Hill, Tadworth KT20 7RU



Total Care

Our Total Care team provide security services for private healthcare, NHS, nurseries, charities, schools, colleges, universities, nursing homes, or social housing. 

We are sensitive to the needs of your business and the vulnerabilities of your service users. Your security team will be the warm and friendly faces dedicated to ensuring their safety on your sites. Our considerate approach guarantees that your security measures mirror the quality services you provide. Partnering with TCFM means placing your trust in reassuringly safe hands.

Which security services do Total Care deliver?

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Our service offerings

How does Total Care deliver security to your industry?


Industry-specific experience

You’ll experience what it’s like to work with an SIA ACS top 5% security company. Our collective years of expertise flourish supporting sites like yours.


Enhanced training

Your security colleagues will be highly-trained in our in-house Security Academy. Some of their modules will include equality and diversity, and mental health first aid.


Security Operations Centre

You will have support from our 24/7/365 manned in-house Security Operations Centre to keep your security services consistently at their best.


Real-time reporting

You’ll have access to our live performance monitoring business intelligence platform, giving you the trust that we’re delivering the quality your service users deserve.


Innovation to care

Your services will be enhanced with the latest technologies and processes ensuring we deliver continuous improvement and best value.


Distinctive and reassuring

Your security officers will be dressed in carefully considered uniform. They will instil trust and professionalism, without being intimidating.


Central support functions

Your teams will have additional support from our centralised infrastructure, managing our partnership and ensuring your services run smoothly.


Monthly site visits

Your contract director or security account manager will visit at a minimum of monthly. They will prioritise you feel cared for and we are delivering our best.


People focussed

Your security officers are not only trained to secure your sites but also to ensure your colleagues and service users are safe both mentally and physically.